Shipping policy

Thank you for shopping with Ravlenza. Here's everything you need to know about how we ship your order.

Processing Time All orders are processed within 2–3 business days of purchase. Orders are not processed or shipped on weekends or holidays. You'll receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery We offer standard shipping (5–7 business days) to US and Canadian addresses. Shipping rates are calculated at checkout based on your order and location.

Free Shipping Enjoy free standard shipping on all orders over $75.

Order Tracking Once your order ships, you'll receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.

Delays Ravlenza is not responsible for shipping delays caused by carriers, weather, or customs. If your order is significantly delayed, please contact us and we'll do our best to help.

Lost or Stolen Packages If your tracking shows delivered but you haven't received your package, please contact us at ronald@ravlenza.com within 7 days so we can assist you.

International Shipping At this time, we ship to the US and Canada only. We are working to expand our shipping regions in the future.